Shipping policy
SHIPPING POLICY
Last Updated: 2 October 2026
At BUYORA, we aim to make your shopping experience simple, convenient, and reliable. This Shipping Policy explains how we process and deliver orders placed through our website.
1. SHIPPING LOCATIONS
We currently ship orders within India only.
At this time, we do not offer international shipping.
2. FREE SHIPPING
Free shipping is available on all eligible orders.
The cost of shipping is included in the product price, and no separate shipping charge is added at checkout unless otherwise stated.
3. ORDER PROCESSING
Orders are generally processed within 1–3 business days after payment confirmation or, for Cash on Delivery orders, after the order has been successfully confirmed.
Processing times may vary depending on the product, availability, order volume, and other circumstances.
If a product has a different processing timeframe, the applicable information may be mentioned on the product page.
4. DELIVERY TIME
After your order has been dispatched, delivery generally takes approximately 3–8 business days.
Delivery times may vary depending on:
• The product ordered
• Your delivery location
• Courier or logistics partner
• Product availability
• Weather conditions
• Public holidays
• Unforeseen transportation or operational delays
The delivery timeframe is an estimate and is not a guaranteed delivery date.
Where a specific delivery estimate is provided on the product page or during checkout, that estimate may apply to the relevant order.
5. ORDER TRACKING
Where tracking is provided by our fulfillment or courier partner, we will provide the available tracking information to the customer.
Tracking details may be shared through email, SMS, WhatsApp, or other available communication methods.
Please note that tracking availability and the time at which tracking information becomes active may depend on the courier or fulfillment partner.
6. CASH ON DELIVERY
Cash on Delivery (COD) is available on eligible orders and locations.
COD availability may vary depending on the delivery location, product, order value, or courier/fulfillment partner.
If COD is available for your order, the applicable option will be shown during checkout.
7. DELIVERY DELAYS
Although we work with delivery and fulfillment partners to deliver orders within the estimated timeframe, delays may occasionally occur due to circumstances beyond our control, including:
• Courier or logistics delays
• Weather conditions
• Public holidays
• High order volumes
• Transportation disruptions
• Incorrect or incomplete delivery information
• Other unforeseen circumstances
If your order is significantly delayed, please contact us at mayank01.india@gmail.com, and we will do our best to assist you.
8. INCORRECT DELIVERY INFORMATION
Customers are responsible for providing accurate and complete delivery information when placing an order.
If an order cannot be delivered or is returned because of incorrect, incomplete, or inaccurate information provided by the customer, additional arrangements or charges may apply if the order needs to be shipped again.
Please contact us as soon as possible if you notice an error in your delivery information.
9. DELIVERY ISSUES
If you receive a package that appears visibly damaged, please document the condition of the package and contact us as soon as possible.
For damaged, defective, or incorrect products, please refer to our Return & Refund Policy.
10. CONTACT US
If you have any questions regarding shipping or your order, please contact us:
BUYORA
Email: buyora.care@gmail.com
Website: joy-cart.in